InvolveServicesSERVICE

Secure communications

One message trail per family, safe by design.

Email, in-app push and letters sent from live school data, with safeguarding-aware permissions and full audit history.

Comms bolt-ons work from yesterday's spreadsheet. That's how the wrong parent receives a message. Involve sends from the live record, so the recipient list is always correct.

01

Channels

Email, in-app push to the parent and staff apps, and print-ready letters for the families who need them — chosen per message or per family preference.

02

Audiences from live data

Target by year group, house, class, club, trip, attendance flag or any saved filter. Lists rebuild at send time, so joiners, leavers and changes of contact are respected automatically.

03

Safeguarding and permissions

Court orders, restricted contacts, priority parents and consent flags are enforced at send time, not left to staff memory. Sensitive threads can be limited to named staff.

04

Audit and retention

Every message, recipient, delivery receipt and read state is retained against the pupil record, searchable years later for subject access requests or inspection evidence.

05

Two-way and absence reporting

Parents reply in the same thread; absence reports, consent responses and forms arrive as structured data on the record rather than as unread inbox items.